Part-time Front Desk Attendant

Position: Part-time Front Desk Attendant
Locations: Ozark Mountain Family YMCA 

Reports to: Membership Director
Wage Range: $8.60/per hour



Major Responsibilities:

  • Enthusiastically greet all Members and Guests that come through the door!  Serve as the first point of contact with persons entering facility: greet members, participants and guests by name; check ID cards and passes 

  • Take personal accountability for the daily care of members and community participants as a first priority by personally engaging and building a network of relationships with members on a consistent basis

  • Maintain order, assist members and aid other staff with supervision and duties.  Specific focus on generating new members and reducing cancellations of memberships.

  • Assist in selling programs and memberships by proactively engaging in conversations on the benefits of YMCA programs and memberships with a working knowledge of how to “sell a membership” in CCC, save and retrieve information.

  • Maintain First Responder certifications including First Aid, CPR, and AED, as well as knowing all safety and emergency procedures for the facility and being able to act quickly and responsibly in emergencies

  • Collaborate with all center staff to ensure service excellence and timely follow up to all member questions and/or complaints

  • Meet and exceed membership satisfaction and retention goals

  • Contact necessary law enforcement agencies, fire department, supervisor, etc. in the event of abnormality and/or unusual occurrences and sound alarm as warranted or instructed

  • Apply rules and policies of the YMCA equally to persons in and/or using the facility

  • Record unusual events or occurrences and/or inform responsible person(s) as instructed

  • Assist with front desk operations and other duties as assigned



  • Previous customer service and building supervision experience preferred

  • Consistently display a courteous, enthusiastic, positive and cooperative attitude, while meeting the needs of others in a responsible and mature manner

  • Possess strong interpersonal skills with relating to all age groups:  youth, teens, adults.

  • First Aid, CPR, and AED certifications required

  • Communication, promotion and selling of programs by identifying member’s wants and needs, and suggesting programs that best fit those wants and needs

  • The ability to work well and effectively communicate with a diverse population in a wide variety of situations is required



Excellent benefits include free membership. The incumbent will exhibit the core values of caring, honesty, respect, and responsibility in all aspects of their work with the YMCA


How to Apply:

Please complete a job application.

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