Now that you have registered your child and received the big green check mark at check out, your child can begin as soon as 3 business days later, provided you chose to start in the same tuition period.  Otherwise, you may begin with the next tuition period.

To log into your account, please go to www.orymca.org, and select Log in. You will enter your credentials at that point.

How can I pay?
Once you register for a program, you are automatically set up on auto pay.  Being on auto pay is a requirement to participate in our programs, unless your child is foster/adopt.  If your child is foster/adopt, please email [email protected] to have auto pay removed.

We highly recommend that you use an EFT account with a routing and account number instead of a card, as you are less likely to have it expire or have fraud on your account.  If, for some reason, you need to change your payment method, please log into your account and scroll down to the billing section.  Please update your payment method there. Once updated, you will also have to email [email protected] with your child’s name and the last 4 of the account you are wanting to switch it to, as changing your payment method only applies to future registrations, and not programs you are currently enrolled in.  If both steps are not complete, you will be responsible for any returned payment fees added to the account.

We do require a 2-week notice to drop programs.  Please email [email protected] your drop notification.  We do recommend doing this in conjunction with tuition periods, as we do not pro rate if you drop in the middle of a tuition period.

This varies by program.  

Before and after school care: Yes!  We have 17 payments during the school year.  We take the number of days the kids are in school and remove scheduled days out (breaks included) and the built in snow days to get the set price.  Your first payment is Sept 1, and the last Payment is May 1.

Full Day Care (ECC programs): NO!  If school is closed for the full week, you are not charged for that week. We may also pro-rate a week if school is closed for more that a day.  We do not pro rate for snow days.

Please log into your account and add a new authorized pick up. These are updated in real time and will show up immediately after you add them. Please let that person know to bring their ID with them.

Behavioral problems are communicated to parents/guardians through a behavior report form, which lists the details of any incident that arose, along with what the consequences are or will be with the addition of another report. After a student receives their first three behavior reports, they will be issued a one-day suspension from the program. Another report will result in a three-day suspension. An additional report following these would result in expulsion from the program for one year.  In extreme circumstances, a child may be expelled immediately from the program.

The number of behavior reports a student has is summed up by the entire school year, and the count does NOT reset at the beginning of the spring semester. 

I need to speak to my child during program hours or relay information to the staff. Who do I call?
Please call the site phone.  If you do not have the number, you can find it on one of the following pages:
Springfield Info
Monett Info
Cassville Info
Hollister Info
Lebanon Info
Dallas Co Info

To get a copy of a receipt, please log into your account.  Scroll down to the bottom of the page and select history under the Billing section.  Click on each individual receipt for a more detailed description.  Tax letters are found under the Records section.  They are available starting Jan 2 each year.

Reach out to your local branch. There are most generally four reasons why you cannot access your account: we need to verify your email address, you have your email listed for multiple family members, you have multiple membership accounts, or your account is on hold.

To add someone to your membership account, please call your local branch.  Adding someone to your membership account will result in a review of your membership status and cannot be done online at this time.

Unfortunately, due to the guidelines on our license, we are unable to accept the Wonder Year’s Pre-K program students at our Springfield Locations.  Participants must be 5 and in Kindergarten.